Question 1

What should I expect during my first visit?

Accepted Answer

During your first visit, our physiotherapist will conduct a comprehensive assessment of your condition, including medical history review, physical examination, and functional tests. Based on the findings, we will develop a personalized treatment plan tailored to your specific needs and goals.

Question 2

How long does each treatment session last?

Accepted Answer

A typical treatment session lasts between 45 to 60 minutes. The initial consultation may take longer (up to 90 minutes) as it includes a comprehensive assessment. Treatment duration may vary depending on the complexity of your condition.

Question 3

Do I need a doctor's referral to see a physiotherapist?

Accepted Answer

No, you do not need a doctor's referral to see a physiotherapist in Hong Kong. You can book an appointment directly with us. However, some insurance policies may require a referral for reimbursement, so please check with your insurance provider.

Question 4

What payment methods do you accept?

Accepted Answer

We accept various payment methods including cash, credit cards (Visa, MasterCard, American Express), EPS, and online payment via Stripe. We also accept major medical insurance cards.

Question 5

What is your cancellation policy?

Accepted Answer

We kindly request at least 24 hours notice for appointment cancellations or rescheduling. Late cancellations (less than 24 hours notice) or no-shows may be subject to a cancellation fee equal to 50% of the treatment cost.

Frequently Asked Questions

What should I expect during my first visit?

How long does each treatment session last?

Do I need a doctor's referral to see a physiotherapist?

What is your cancellation policy?

What payment methods do you accept?